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Operation Manager

Posted On : 26 Jul, 2022 IT Operations & Support 2 Quizes 5 Traits

An Operation manager is like a doctor who leads the trauma team and decides the course of action for a patient - both at the same time. Without the right kind of authority to efficiently handle all the project management issues, development teams can easily get into trouble.” - Scott Berkun, the author of “Making Things Happen

JOB ROLE & RESPONSIBILITIES

1. Activity and resource planning

Planning is instrumental in meeting project deadlines, and many projects fail due to poor planning. First and foremost, good project managers define the project’s scope and determine available resources. Good project managers know how to realistically set time estimates and evaluate the team's or teams’ capabilities.

They then create a clear and concise plan to both execute the project and monitor its progress. Projects are naturally unpredictable, so good project managers know how to make adjustments along the way as needed before the project reaches its final stages.

2. Organizing and motivating a project team

Good project managers don’t get their teams bogged down with elaborate spreadsheets, long checklists, and whiteboards. Instead, they put their teams front and center. They develop clear, straightforward plans that stimulate their teams to reach their full potential. They cut down on bureaucracy and steer their teams down a clear path to the final goal.

3. Controlling time management

Clients usually judge a project’s success or failure on whether it has been delivered on time. Therefore, meeting deadlines are non-negotiable. Good project managers know how to set realistic deadlines, and how to communicate them consistently to their teams.

He/She must be effective to do the following:

  • Define activity
  • Sequence activity
  • Estimate the duration of activity
  • Develop a schedule
  • Maintain a schedule

4. Cost estimating and developing the budget

Good project managers know how to keep a project within its set budget. Even if a project meets a client’s expectations and is delivered on time, it will still be a failure if it goes wildly over budget. Good project managers frequently review the budget and plan ahead to avoid massive budget overruns.

5. Ensuring customer satisfaction

In the end, a project is only a success if the customer is happy. One of the key responsibilities of every project manager is to minimize uncertainty, avoid any unwanted surprises, and involve their clients in the project as much as is reasonably possible. Good project managers know how to maintain effective communication and keep the company’s clients up-to-date.

6. Analyzing and managing project risk

The bigger the project is, the more likely there are to be hurdles and pitfalls that weren’t part of the initial plan. Hiccups are inevitable, but good project managers know how meticulously and almost intuitively, identify and evaluate potential risks before the project begins. They know how to then avoid risks or at least minimize their impact.

7. Monitoring progress

During the initial stages, project managers and their teams have a clear vision and high hopes of producing the desired result. However, the path to the finish line is never without some bumps along the way. When things don’t go according to a plan, a project manager needs to monitor and analyze both expenditures and team performance and to always efficiently take corrective measures.

8. Managing reports and necessary documentation

Finally, experienced project managers know how essential final reports and proper documentation are. Good project managers can present comprehensive reports documenting that all project requirements were fulfilled, as well as the project’s history, including what was done, who was involved, and what could be done better in the future.